Product Announcement

Product Announcement from Steve’s Real Food

March 7, 2013 by Steve’s Real Food

Dear Steve’s Real Food Customer,

At Steve’s Real Food, quality and safety are our biggest concern.  We are writing today to inform you that we are voluntarily recalling one lot of our Turducken Patties with the lot number B209 (best by 10/27/13), and the UPC 6-91730-14204-9.  This recall affects less than 200 five-pound bags which represents a small fraction of the food distributed.  We are taking this precautionary action after learning that one of our Turducken patties produced in this lot was tested positive for Salmonella by the Minnesota Department of Agriculture.

At Steve’s Real Food we are accountable for every pound of food that we produce.  We are committed to providing the healthiest diets for your pets using the highest quality ingredients and strict manufacturing safety practices which do not compromise the nutrition of the finished product.

We work closely with each supplier to thoughtfully source each ingredient.  Each diet is processed in the same facility as human meat using the same quality and safety policies as human food.

As you may know, Salmonella is often present in raw meat and poultry and the most effective way to remove pathogens is to heat the food to 160° or higher; however, doing this or other common pathogen removal processes will denature the food and remove the enzymes which help with digestion and promote a healthy pet.

What to do if you have the recalled product.

If you have a 5lb bag of Turducken patties with the lot number B209 please follow these steps:

  1. Stop feeding the product
  2. Remove the UPC with the Lot Number from the packaging
  3. Discard the Product
  4. Send the UPC with Lot number to the address below for a full refund of the MSRP to:

Steve’s Real Food
ATTN: Refunds
PO Box 571092
Murray, UT 84157

If you have questions, concerns or frustrations please call our toll free number at 1-888-526-1900 or send an email to

We apologize for the inconvenience this situation has created and will continue to do what we have to produce a healthy product for your pet. 

Google Review

  • My dogs LOVE their new food!! I used to feed them dry kibble and they would leave their food in the bowls for 2 days before they would eat. Now they wake me up in the morning ready to eat. They also have so much more energy, they act like they are puppies again. The customer service is awesome! Too bad all companies don't have this kind of service. I will continue to buy Steve's Real Food for my dogs.

    Kelley Dillon Avatar
    Kelley Dillon
  • CONVENIENT, RELIABLE, DOGS LOVE THE FOOD I switched my dogs to a raw diet about 2 months ago. My older dog was panting a lot and he had a potato sized growth on his shoulder. The growth is now the size of an egg and his excessive panting has stopped. My younger dog was overweight despite the fact that she was very active and on a strict low calorie diet. She has slimmed down quite a bit.

    Trish C Avatar
    Trish C
  • We were skeptical of feeding raw. Finally we decided to take the plunge. The first surprise was, my dogs loved it. And the goat milk yogurt is a complete hit! They all love it. We had one small issue with the shipping and after one email everything was taken care of. But now that it's been several months we have noticed many other things. None of my dogs chew on their feet anymore. None of my dogs have itchy flaky skin anymore. And they are all pretty and shiny with tons of energy.

    Denise Moitoza Avatar
    Denise Moitoza
  • My dog was a picky eater and overweight. After 4 months of eating this raw diet he is almost at his recommended weight. I no longer have to coax him to eat by doctoring up his kibble. He eats the food as is and empties his bowl right away.

    Carrie Thompson Avatar
    Carrie Thompson
  • I wanted to give a shout out to Tara at the corporate office. She really went above and beyond! I had several questions about switching my dog over to raw food and the transition that's involved. She met with me in person and took the time to listen and gave me some great suggestions/feedback to my questions. She shared what her own dog went through and how raw dog food helped. Tara made me feel comfortable and was so kind and thoughtful to take the time out of her busy day to be so helpful. My dog is LOVING the food and has been transitioning very smoothly. Thanks so much for being so awesome, Tara. It meant a lot to me and because of the experience I had and the kindness you showed to me, I will continue to be a grateful customer and will recommend Steve's to all my fellow dog moms and dads.

    Susan Romney Avatar
    Susan Romney

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Steve's Real Food

2034 East Fort Union
Cottonwood , UT 84121
United States