Product Voluntary Recall from Steve’s Real Food   Dear Steve’s Real Food Customer, At Steve’s Real Food, quality and safety are our biggest concern.  We are writing today to inform you that we are voluntarily recalling one lot of our Turkey Nuggets 5lbs with the lot number E178 (best by 09/27/18), and the UPC 6-91730-15303.  This recall affects 52 cases which represent a small fraction of the food distributed.  We are taking this precautionary action after learning that one of our Turkey nuggets 5lbs produced in this lot was tested positive for Salmonella by the Nebraska Department of Agriculture. At Steve’s Real Food we are accountable for every pound of food that we produce.  We are committed to providing the healthiest diets for your pets using the highest quality ingredients and strict manufacturing safety practices which do not compromise the nutrition of the finished product. We work closely with each supplier to thoughtfully source each ingredient.  Each diet is made in a human grade facility using the same quality and safety policies as human food. As you may know, Salmonella is often present in raw meat and poultry and the most effective way to remove pathogens is to heat the food to 160° or higher; however, doing this or other common pathogen removal processes will denature the food and remove the enzymes which help with digestion and promote a healthy pet. No other Steves Real Food Product is involved in this recall.  Also, we have no reported cases of a pet or human illness reported to date. What to do if you have the recalled product. If you have a 5lb bag of Turkey Nuggets with the lot number E178 please follow these steps:
  1. Stop feeding the product
  2. Remove the UPC with the Lot Number from the packaging
  3. Discard the Product
  4. Send the UPC with Lot number to the address below for a full refund of the MSRP to:
Steve’s Real Food ATTN: Refunds 2034 East Fort Union Blvd Cottonwood Heights, UT 84121 If you have questions, concerns or frustrations please call our toll free number at 1-888-526-1900 or send an email to global@stevesrealfood.com. We apologize for the inconvenience this situation has created and will continue to do what we have to produce a healthy product for your pet.