Voluntary Recall

On Friday, September 7th, we announced the to FDA that we would do a voluntary recall on three lots of food. The food was pulled by the WA Department of Agriculture. They ran a series of tests and were able to get three samples to test positive for pathogens. We have multiple tests done on the same lots that all show negative tests results in addition to environmental tests that were done on the date the food was produced that have negative results. However, to be compliant we have issued the voluntary recall of the following products:

If you are a consumer and have any of the affected product please return it to the retailer you bought it from. They will verify the Lot Code and issue a refund for the affected product.

Food safety is a priority of our and have already been to the plant to review manufacturing processes and discuss what more we can to minimize pathogen exposure. We will keep you posted on the changes we implement to improve our process.

Leave a comment



al jones

2 months ago

Thanks, as I said in my email, posting information about recalls may seem counterintuitive but in today’s world people want to know and the information is definitely all too available.

Google Review

  • My dogs LOVE their new food!! I used to feed them dry kibble and they would leave their food in the bowls for 2 days before they would eat. Now they wake me up in the morning ready to eat. They also have so much more energy, they act like they are puppies again. The customer service is awesome! Too bad all companies don't have this kind of service. I will continue to buy Steve's Real Food for my dogs.

    Kelley Dillon Avatar Kelley Dillon
    11/18/2017
  • CONVENIENT, RELIABLE, DOGS LOVE THE FOOD I switched my dogs to a raw diet about 2 months ago. My older dog was panting a lot and he had a potato sized growth on his shoulder. The growth is now the size of an egg and his excessive panting has stopped. My younger dog was overweight despite the fact that she was very active and on a strict low calorie diet. She has slimmed down quite a bit.

    Trish C Avatar Trish C
    >
    10/22/2017
  • We were skeptical of feeding raw. Finally we decided to take the plunge. The first surprise was, my dogs loved it. And the goat milk yogurt is a complete hit! They all love it. We had one small issue with the shipping and after one email everything was taken care of. But now that it's been several months we have noticed many other things. None of my dogs chew on their feet anymore. None of my dogs have itchy flaky skin anymore. And they are all pretty and shiny with tons of energy.

    Denise Moitoza Avatar Denise Moitoza
    8/12/2017
  • My dog was a picky eater and overweight. After 4 months of eating this raw diet he is almost at his recommended weight. I no longer have to coax him to eat by doctoring up his kibble. He eats the food as is and empties his bowl right away.

    Carrie Thompson Avatar Carrie Thompson
    12/10/2017
  • I wanted to give a shout out to Tara at the corporate office. She really went above and beyond! I had several questions about switching my dog over to raw food and the transition that's involved. She met with me in person and took the time to listen and gave me some great suggestions/feedback to my questions. She shared what her own dog went through and how raw dog food helped. Tara made me feel comfortable and was so kind and thoughtful to take the time out of her busy day to be so helpful. My dog is LOVING the food and has been transitioning very smoothly. Thanks so much for being so awesome, Tara. It meant a lot to me and because of the experience I had and the kindness you showed to me, I will continue to be a grateful customer and will recommend Steve's to all my fellow dog moms and dads.

    Susan Romney Avatar Susan Romney
    6/20/2018

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Steve's Real Food

2034 East Fort Union
Cottonwood , UT 84121
United States
801-432-7478